About us

  • Are you registered with FENSA and a member of a trade organisation such as the FMB?

  • How long have you been manufacturing and/or installing windows?

  • If you just install, which window manufacturers do you tend to work with?

  • Do you provide replacement windows for period properties?

  • What styles do you specialise in?

  • Where can I read references from previous clients?

  • What level of service will you provide?

  • What choice of materials do I have for my budget and which type of window would be your recommendation?

  • Is that type of window CE marked?

  • What are the WER (window energy rating) and U-value of this type of window?

  • Do you have a showroom nearby where I can take a closer look?

  • What is the most difficult part of this project and how will you tackle that?

  • Who will actually be carrying out the work and are they fully qualified?

  • Will you be using sub-contractors?

  • Will all workers be covered by public liability insurance and employer's’ liability insurance?

  • Is your written quote fixed and inclusive of all labour, materials and VAT?

  • Please can we agree a start and completion date and discuss what happens if the completion is delayed?

  • How much disruption and mess will there be?

  • Is a deposit required and, if so, is it protected by an Insurance Backed Guarantee?

  • Is the work covered by guarantee or warranty?

  • Will you repair faults without charge if they occur and be on hand to provide aftercare?

  • Who will be my main point of contact after the job is completed?

Rationel Windows & Doors
Wooden Windows from Denmark
Svarre - Glass over Frame
Westcoast Windows from Sweden

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Spitfire Doors
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